Relationship Technology
Case Studies
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Case Study : American Express
American Express chose Zaptext as the tool to manage and motivate a UK-Wide team of Sales Advisors.

"Zaptext is beneficial in so many ways, and really did make an impossible job possible"

Charlotte Taylor , AMEX Remote Sales Manager.

Being web based, the system could be used from anywhere, and it didn't involve any drawn out installation procedures or I.T. department approval.

Pre-timed bulk SMS could be sent to advisors, wherever they were, allowing team communication, without interrupting customer meetings

"The ability to get all the sales figures sent in by text is great. I can see everything immediately in my browser, and I know who is doing well, and who needs some help"

"The ability to have communication with the entire sales team resulted in huge time and cost savings"


 

 

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